Every business your size has an operations person. Usually it's you.
Under fifteen people, no dedicated operations hire, and the system holding everything together lives in your head. WhiteStone gives you that layer without the salary — someone watching the operations while you run the business.
Need one thing built properly or ongoing operations support?
Start with a fixed-scope project when there’s a specific piece to get right. Choose monthly support when you want the operations layer maintained rather than built and left.
Build one thing properly.
Best when there’s a specific piece to get right without committing to monthly support.
- Clear scope
- Clear deliverable
- Clear price
Keep the operations layer maintained.
Best when you want one source of truth, a weekly rhythm, monthly reporting, and someone watching the systems that hold the business together.
- One source of truth
- Weekly rhythm
- Monthly reporting
Fixed-scope work when you need one thing built properly.
Best when there’s a specific piece to get right without committing to monthly support. Clear scope, clear deliverable, clear price.
Operations Hub
One place that holds your work, your customers, and your pipeline — connected, searchable, and built around how your business actually runs.
- Custom Airtable build with up to 5 connected tables
- Intake forms for capturing new work or new customers
- Saved views for the questions you actually ask — what’s active, what’s stalled, what’s owed
- Automations for reminders and status changes
- 60-minute walkthrough and a quick-start guide
- Two weeks of follow-up support after handoff
Foundation includes a right-sized Hub built around your core work, maintained monthly. This is the full build — more tables, more automation, and yours to run standalone.
Choose this projectData Cleanup
Messy spreadsheets, scattered contact lists, duplicate records, and inconsistent formatting handled and returned ready to use.
- Cleaned file with duplicates removed
- Consistent formatting across names, phone numbers, addresses, and emails
- Basic categorization or tagging where useful
- Summary of what changed and what was found
- One data source, up to 5,000 rows
Google Business Profile Optimization
For local businesses whose Google profile is incomplete, outdated, or ignored.
- Full audit of your current Google Business Profile
- Profile fields completed: categories, services, hours, description, attributes
- Up to 10 quality photos uploaded and organized
- Review-request template for recent customers
- Short report covering what changed and what to focus on next
Know what you need or still deciding?
Choose a project above, or send a quick note about what is messy, manual, or falling through the cracks. We'll confirm the best fit before anything starts.
Three levels of operations support.
Foundation gives you visibility and a rhythm while you keep running the work. Operations puts someone actively building and fixing alongside you. Operations Plus is the closest thing to an operations director without the hire.
Foundation
For founders who need visibility and a rhythm, and are still running the work themselves.
- An Operations Hub built around your real unit of work — projects, clients, or jobs, whichever your business actually runs on
- A weekly written check-in. Four questions, about two minutes. I read every one and respond within a business day.
- A monthly operating report covering what moved, what's still stuck, what I noticed, and one recommendation
- A living record of how your business runs — people, tools, workflows — kept current as things change
- Direct line for operational questions, answered within one business day
No standing meeting. The weekly check-in is written and asynchronous. Book a call when something actually needs voice.
Requirement: willingness to bring the work into one place. Foundation can't do its job if the real picture stays spread across spreadsheets, texts, and memory.
Operations
For founders who want someone actively building and fixing, not just watching.
- Everything in Foundation
- Active work on your systems every month — building, not just observing
- Custom views, automations, and workflows built around how you actually operate
- One operational area improved each month, chosen together
- Coordination support — vendors, contractors, and handoffs between people
- Quarterly strategy call
Foundation observes. Operations operates.
Operations clients usually start with a month or two of Foundation first, so the work is grounded in what your business actually needs rather than a guess.
Operations Plus
The closest thing to an operations director without the hire.
- Everything in Operations
- Continuous work across every operational layer — rhythm, systems, documentation, visibility, and coordination
- Proactive improvements instead of waiting for you to ask
- Monthly operations dashboard showing what's improving and what's next
- Monthly strategy call
- Direct text line for non-urgent asks
Compare the level of backend support.
Foundation keeps you seeing clearly. Operations puts someone in the work. Operations Plus runs the operations layer for you.
Pick what you need help with. We will help confirm the right next step.
You do not need to know the perfect package before reaching out. Review the services, choose what feels closest, and we will review your request before setting up a discovery call.
Review the services
Look through the one-time projects and monthly support options to see what matches what feels messy, outdated, or hard to keep up with.
Fill out the contact form
Select the services you are interested in and share a little context so we understand what you need help organizing or improving.
We review and set up a call
We will review your request, make sure the fit makes sense, and schedule a discovery call to talk through priorities, timeline, and next steps.
Tell us what is getting missed.
Send a quick note about what is messy, manual, or falling through the cracks. WhiteStone will help figure out the cleanest next step.
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